Consumer-protection letters, done right
Credit disputes. Debt validation. Identity theft. Tenant and employment background checks. Every consumer-protection letter Generate Letters produces cites real statutes, regulations, and case law — never invented, never improvised, never just a template.
One platform, every consumer-protection regime — FCRA, FDCPA, CROA, FACTA, and the state analogs that come with them.
Consumer-protection law works on paper. The letter is the leverage. Generate Letters is built around that fact — and around six promises every template generator on the market breaks.
Every statute, regulation, case, and consent order in a letter resolves to a verified record in the platform library. AI drafts the prose — it never invents the authority. Render-time validation rejects any letter whose citations don't resolve.
Appellate decisions, CFPB consent orders, FTC enforcement actions, and regulatory bulletins — each tagged to the dispute fact pattern it supports. Browse by issue. See the holding inline. Insert with one click. The library is the product.
30 days under FCRA § 1681i. 30 under § 1681s-2(b). 45 with consumer supplementation. 30 under FDCPA § 1692g. Every deadline tracked automatically. Missed deadlines surface as the next escalation, not a forgotten line on a spreadsheet.
FCRA today. FDCPA next door. CROA-compliant consumer contracts. FACTA identity theft. Tenant and employment screening under the same FCRA umbrella. State analogs where they're stronger. One platform, one client record, every letter type.
When your staff drafts manually, the library is one click away — with a plain-English explanation of what the case held and when to cite it. Letters aren't autopiloted; they're authored by a person who understands the legal basis they're asserting.
Every letter records its citations, fact patterns, mailing method, recipient, response, and staff approver. If a dispute escalates to litigation, the file already reads like a litigation file. Because that's how it was built.
Every letter type below is grounded in a specific statutory regime, citable case law, and the deadline math the recipient is on. Pick the situation, the platform brings the law.
Three-bureau disputes under § 1681i. Furnisher direct letters under § 1681s-2(a) and (b). Mixed-file challenges, re-aging arguments, obsolete-information demands, materially-misleading claims. The full FCRA letter library, cited.
§ 1692g validation requests, cease-and-desist under § 1692c(c), continued-collection-in-dispute claims under § 1692e(8). The same client file holds both the FDCPA challenge and the underlying FCRA dispute.
§ 1681c-2 block requests, FTC IdentityTheft.gov affidavits, recovery-plan correspondence, fraudulent-account challenges. One record, every letter the identity-theft victim needs sent.
Tenant-screening reports are FCRA reports. Accuracy challenges, disclosure violations, screening-company disputes — all run on the same engine, with the same citation requirements, against a different recipient type.
§ 1681k procedural protections, pre-adverse-action challenges, accuracy disputes against background-check companies. Job applicants and current employees get the same engine as credit clients.
The CROA-compliant written contract, 3-day cancellation acknowledgment, and disclosure your firm must capture from every consumer before service. Generated, e-signed, and stored alongside the case file.
Coming next on the roadmap: RESPA Qualified Written Requests, TILA billing error notices, ECOA adverse-action challenges, HIPAA medical billing disputes, CFPB and state AG complaint drafts. Same engine, same authority requirement.
The full workflow your team runs — built to honor the four pillars at every step.
For credit work: upload a bureau or monitoring report, structured processing extracts tradelines, flags issues with the fact pattern they match. For non-credit work: capture the facts directly. Either way, open a dispute file, generate letters with citations resolved from the library, then mail, fax, or print from the same console — clock running.
Three layers: the platform you operate on, the firm console your staff lives in, and the branded portal your clients see.
Request a trial, sign the platform agreement, and invite staff with roles that match how you operate — processors, auditors, customer service, sales, and managers.
Add clients from leads, billing, or import. Enable branded portal access. Capture the credit report or the underlying facts of any non-credit matter.
Open a dispute file. Generate cited letters — AI-assisted or hand-composed. Send by certified mail or fax. Let the statutory clock track every deadline.
Consumers sign in to your branded portal for uploads, letter status, progress, dispute outcomes, and secure messaging — the calls your team used to take.
The day-to-day system your team actually uses — not a template generator with a CRM bolted on.
Add clients from leads, billing, or import. Give them a secure portal under your firm's brand for IDs, documents, letter copies, progress, and two-way messaging.
See client portal →Central hub for uploads, provider detection, processing quality checks, and staff sign-off. Optional AI review surfaces fact patterns with the supporting authorities already attached.
Start trial →Draft, approve, render to PDF, and mail with USPS tracking. Fax letter PDFs, batch by recipient, and log every send to a court-quality audit trail. Every demand letter cites real law.
See features →One dispute file per client round. Tradelines linked to bureau and furnisher letters. Prepare the next round deliberately — never accidentally duplicate a prior dispute.
Get started →Invoice clients, connect QuickBooks Online, and run affiliate referrals with payout exports — separate from your Generate Letters subscription, fully under your firm's books.
Firm sign in →Roles and permissions, tasks, appointments, statutory-clock reminders, global search, and website lead capture — the operations layer around your letter workflow.
Request trial →Firms use Generate Letters to replace scattered PDFs, generic template tools, and trips to the post office — with a workflow that respects the law their letters are asserting.
We moved every dispute into one system — report upload, review, cited letters. Staff finally work from the same client hub instead of three browser tabs.
Citations resolved to actual cases changed how furnishers respond. The rubber-stamp ACDV days are over when your letter quotes Marchisio in the second paragraph.
One file for the credit dispute, the FDCPA validation, and the FACTA block. Our clients used to need three different services. Now we are all three.
Tell us about your firm — we'll provision a trial tenant, the platform agreement, and your firm admin login. Already have an account?
Request a free trial Firm sign in
Questions? Use platform support from firm admin after signup, or contact us from the trial request form.
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